User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play
User Friendly weaves a stirring and unexpected story of how the machine age gave way to the iPhone era. Monolithic tools of war became chipper assistants, but at a price. Passionate and poised, Cliff Kuang and Robert Fabricant show us how friendliness mapped a new root structure for the simmering chaos of the recent internet.
Cliff Kuang, Robert Fabricant